Our Click & Collect service is currently unavailable due to the current NSW COVID-19 restrictions. We will re-open this service following updates from the NSW Government. We appreciate your understanding and thank you for your patience. Please stay safe!
Click & Collect at Sydney Opera House Shop
Our free Click & Collect service allows you to place an order online and pick it up from our Sydney Opera House Welcome Centre Shop located at Sydney Opera House Lower Concourse, Bennelong Point, Sydney, NSW 2000.
Terms & Conditions
Click & Collect is not available for "online exclusive" items.
Click & Collect pick up available from Thursday to Monday (9am to 5pm).
Closed on Tuesday and Wednesday.
Pickup usually ready within 24hrs. An email confirmation will be sent to you to let you know when your order is ready for collection.
Once your order has been placed it cannot be changed.
Upon collection of your order, please make sure you bring the following:
Valid photo id.
Your order number.
You will be required to sign for your order upon collection.
Click & Collect orders must be collected within 30 days of placing your order. After 30 days, your order will be cancelled, and we will contact you to arrange a refund for the order value.
Please contact our customer service team if you are unable to pick up your order within the 30-day timeframe.